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The Press
As experts in our field, we often write articles in the trade press in order to
provide some insight and awareness about the Information Technology
industry. Over the years, we have written many articles, publised in
vertical trade magazines that make managers more aware of new trends, business
benefits, and useful technology. Below are a few examples of the
numerous articles we have published:
Customer Services and Support - Handling returned products for Profit:
TMCnet.com, Article Oct. 24, 2002
Customer Services: In- or Outsource the Operations:
Outsourcing Central.com, Article Oct. 5, 2002
Customer Service Value Equation: Business Intelligence:
CRMCommunity.com, Article Sept. 10, 2002
Customer Services: Mobile Capabilities in the Warehouse and in Field Sales:
CIS Editor Choice Helix 2002 By Alorica, August 5, 2002
Product Returns in Consumer Goods: Calculate the value:
Consumer Goods Technology
Product Returns: A Case Study: Profitable
Product Returns - A Case Study, May 5, 2002
Mobile CRM: PeopleSoft White Paper:
PeopleSoft MobileCRM Feb. 2001
Website Content Management: ECOMM, Website
Management and Development Software, 1996-7
Website Content Management: Website
Hybrid Search Software, 1996
Content Management: ECOMM, SGML, HTML,
XML, 1996
Content Management: ECOMM, Engineering
Efficient Electronic Publishing Projects, 1995
Content Management: RIAO Conference, New York City
Presentation, Oct. 1994
Soon, to demonstrate more of our work and capabilities, we are adding more
samples and presentations.
Software Solutions Design consists of a dedicated team of
professionals with years' of experience in working for enterprise software
vendors to promote their products and services through clear branding and
communications.
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